Solutions | Telephony Solutions
SPI Innovations, Inc., delivers telecom solutions that are both a science and an art.
Our Focus: We assist clients in designing a working telecom model to manage the revenue/cost implications of system outages or failures..
Our Solution: We provide a complete solution that detects and reports on potential telephony problems before users are impacted. Out proactive capabilities are designed to reduce the likelihood, frequency and duration of outages leading to damaged relationships and missed business opportunities.
We unify system management of telephone and date platforms into a singular perspective providing business driven recommendations to align people, processes and technologies with your business objectives.
Implementation: We consistently monitor telecom infrastructure reports to assess traffic call volumes, circuit identification, internal component-to-component load capacities, external capacities/restraints, carrier facilities, and other essential matrices.
End Result: Employee productivity and customer service are greatly improved with telecom system reliability. Another end result is the creation of a well defined structure to leverage your existing technical resources, optimally balance support costs, improve overall business performance of telecom assets, and ease the migration to newer technologies.
Our Services:
- Consulting, Design, and Implementation
- Consultative sales with engineering to design a "fit" for your company's telephone system ranging from simple to complex.
- Implementing flexible and effective solutions, updates, and upgrades.
- Moving you to the leading edge of telephony technologies.
- Carrier Involvement
- Copper, digital, or fiber optic solutions
- Expense management along with contract/service agreement review
- Cabling
- Data and Voice
- Conduit and Innerduct
- Integration Features
- CRM software
- Contact centers
- Enterprise mobility and stackability
- Project Management
- Unified Communications
- Wireless Networks
- Support
- Business Growth Planning
- Disaster Recovery Planning
- Efficiency, Uptime, and Performance Reviews
- Network Readiness Assessments
- System Optimization
- Wide Range of Maintenance Service Offerings
