Incident Response With an increasing dependence on distributed networks, the outsourcing of services, and the reliance on the Internet, a company becomes more vulnerable to security breeches. Once the existence or potential existence of a security breech has been detected, reaction time is critical. A telephone call from a customer will focus SPI – Security Solutions engineers on finding the security breech, recommending a fix, and working with customer or customer's third party representatives to secure the breeched system. |