Effective
Maintenance Solutions for Reliable and Secure Operations.
SPI’s Proactive Performance Program includes four
major maintenance components. The
first is to automate tasks that perform each maintenance activity on a
repetitive and frequent schedule.
Second is to monitor and provide accurate reports as to the status of
the scheduled maintenance.
Third is to test software patches in a laboratory environment prior to
releasing them for general use.
Fourth is to provide a manual testing and inspection of components of
the system to detect potential failures that cannot be tested electronically.
SPI’s Proactive Performance Program Scheduled
Maintenance.
- Virus
protection footprints are updated multiple times a day to apply new virus
threats as quickly as they may be released.
- Spy
Ware scan and removal scripts are executed daily.
- System
patches are released weekly by Microsoft. System patches are first tested in
a laboratory to weed out any that may cause a failure on your system. Unreliable patches are black listed
and held until more testing can be done with the software products that
cause the failure.
- As
system patches are classified as safe to install, they are released to the
deployment agent that is scheduled to run multiple times each week.
- Twice
a week, unused temporary files are removed from PCs.
- The
Desktop Agent reports all the maintenance activities to the Network
Operations Centers. Monthly
reports are provided to show the maintenance activities performed.