Effective IT Management Solutions for Small & Medium Business

An effective Management program that is designed to protect a business’s digital asset is multifaceted. Those components should include:

• Written Acceptable Use Policies so that employees understand what is acceptable use of your equipment in order to minimize accidental contamination of your systems from questionable email or Internet sites.

• Written Security Policies which includes acceptable password maintenance, acceptable password strength, back up policies and procedures, data protection standards to comply with privacy requirements, data retention standards, and industry specific legal requirements such as HIPAA, Sarbanes Oxley, etc.

• Scheduled Maintenance activities that update virus signatures, eliminate spy ware, apply system security patches, remove resource hogging temporary files, collect asset records and maintain an accurate inventory of your equipment

• Maintaining an acceptable backup policy and testing the reliability of the process which includes testing the backup media for reliability and providing a secure offsite storage facility.

• Monitoring and Responding to advance equipment failure warnings.

• Monitoring and responding to warning of key server processes to eliminate cascading failures

• Monitoring and tracking asset utilization to prevent crashes from lack of capacity issues.

• Secure Access and Data Protection for Remote and Traveling users.

SPI’s Proactive Performance Program is design to assist in meeting these requirements, track the success and failure of maintenance activities, and provide rapid mediation of network failures.